Privacy policy
Privacy Policy
At Ayeza London, we are committed to protecting your privacy and ensuring that your personal information is handled safely, securely, and responsibly. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or place an order with us.
Information We Collect
When you shop with Ayeza London, we may collect the following information:
* Your full name
* Email address
* Phone number
* Billing and delivery address
* Order and purchase history
* Payment information (processed securely through our trusted payment providers)
* Information you provide when contacting our customer support team
How We Use Your Information
We use your personal information to:
* Process and deliver your orders.
* Provide order updates and delivery notifications.
* Respond to your enquiries and provide customer support.
* Improve our products, website, and customer experience.
* Prevent fraudulent activity and protect our business.
* Comply with legal and regulatory requirements.
Payment Security
Your payment information is processed securely by trusted third-party payment providers. Ayeza London does not store or have access to your full payment card details.
Sharing Your Information
We only share your information when necessary to complete your order or operate our business, including with:
* Delivery and courier services.
* Secure payment providers.
* Trusted service providers who help us operate our website.
We never sell, rent, or trade your personal information to third parties for marketing purposes.
Cookies
Our website uses cookies to improve your browsing experience, remember your preferences, analyse website traffic, and enhance the performance of our online store.
You can choose to disable cookies through your browser settings; however, some features of our website may not function correctly.
Data Protection
We take appropriate technical and organisational measures to protect your personal information against unauthorised access, loss, misuse, or disclosure.
While no online system can guarantee complete security, we are committed to maintaining high standards of data protection.
Your Rights
Under applicable UK data protection laws, you have the right to:
* Request access to your personal information.
* Request correction of inaccurate or incomplete information.
* Request deletion of your personal data where applicable.
* Object to or restrict certain types of data processing.
* Contact us with any questions regarding your personal information.
Policy Updates
We may update this Privacy Policy from time to time to reflect changes in legal requirements or our business practices. Any updates will be published on this page, and the revised policy will take effect immediately upon publication.
Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact our customer support team. We are always happy to assist and aim to respond as quickly as possible.
