Terms of service
Terms of Service
Welcome to Ayeza London. These Terms of Service govern your use of our website and the purchase of products from our online store. By accessing our website or placing an order, you agree to be bound by these terms.
Use of Our Website
By using our website, you confirm that you are at least 18 years old or are using the website under the supervision of a parent or legal guardian. You agree to use our website only for lawful purposes and in accordance with these Terms of Service.
Products & Availability
We make every effort to ensure that all products displayed on our website are accurately described and available for purchase. However, all products are subject to availability, and we reserve the right to limit quantities or discontinue any product without prior notice.
Pricing & Payment
All prices are displayed in GBP (£).
We take great care to ensure our prices are accurate. If a pricing error occurs, we reserve the right to cancel or refuse any order before dispatch. If payment has already been made, a full refund will be issued.
Payments are processed securely through trusted payment providers to ensure your information remains protected.
Order Acceptance
After placing an order, you will receive an order confirmation email. This email confirms that we have received your order but does not guarantee acceptance.
Your order is accepted only when it has been dispatched.
Shipping & Delivery
Orders are dispatched within 24 working hours.
We offer FREE Standard Delivery on all UK orders.
Delivery times are estimates and may occasionally vary due to courier services, public holidays, weather conditions, or other circumstances beyond our control.
Returns & Refunds
Returns and refunds are handled in accordance with our Refund & Returns Policy. Please review our Returns Policy for full details before requesting a return.
Product Information
We aim to ensure that all product descriptions, photographs, colours, and specifications are as accurate as possible. However, slight variations in colour may occur due to different screen settings and lighting conditions.
Intellectual Property
All content on the Ayeza London website, including logos, photographs, product images, graphics, designs, text, and branding, is the exclusive property of Ayeza London and is protected by copyright and intellectual property laws.
No content may be copied, reproduced, distributed, or used without our prior written permission.
Limitation of Liability
To the fullest extent permitted by law, Ayeza London shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website, products, or services.
Nothing in these Terms of Service limits your statutory rights under UK consumer law.
Changes to These Terms
We reserve the right to update or modify these Terms of Service at any time. Any changes will be published on this page and will take effect immediately upon publication.
Contact Us
If you have any questions regarding these Terms of Service, please contact our customer support team. We are always happy to assist and aim to respond as quickly as possible.